Data Deletion

Disconnect a social account in the app

1. Sign in to TheSocialMediaApp.
2. Open the Accounts page.
3. Choose the account and select “Disconnect”, then confirm.

We stop using the account immediately and delete its tokens and the data we received from that network (see the deadlines below). To also remove our access on the network side, revoke it in the network’s settings as described in the Privacy Policy.

Delete your account and all your data

1. Send an email to [email protected] from the address of your account, with the subject “Data deletion request”.
2. Say whether you want everything deleted or only the data of a specific connected account.
3. We may ask you to confirm the request to make sure it comes from you.
4. We delete the data and reply to confirm when it is done.

Remove the app from Facebook or Instagram

1. In Facebook or Instagram, open Settings, then Apps and websites.
2. Find TheSocialMediaApp and remove it.
3. Meta sends a deletion request to our data deletion callback; we delete the data we received from Meta, and you get a confirmation code with a link to a status page on this site where you can check the request at any time, without signing in.

What we delete

• your account and profile;
• the organizations you own, with their posts, schedules and media;
• your connected social accounts, including their encrypted tokens and the data we received from them;
• your API keys and MCP authorizations.

We keep only what the law requires us to keep (for example billing records), for the required period. Aggregated telemetry that does not identify you is not affected.

How long it takes

• Data obtained through Google APIs (YouTube): within 7 days.
• All other data: within 30 days.

Encrypted backups expire on a rolling schedule, and deleted data disappears from them when they expire.

Questions

Write to [email protected].